At Dokandari.xyz, we strive to provide the best experience with our cloud-based POS software. If you are not satisfied, we offer a refund under the following terms:

1. Refund Eligibility

• Refund requests must be submitted within 7 days of registration.
• Refunds are only applicable to the initial subscription payment.
• Requests made more than 7 days after registration will not be eligible for a refund.

2. How to Request a Refund

• Submit your refund request by contacting us at:
• Email: contact@dokandari.xyz
• Phone: 01860347591
• Include your account details and reason for the refund request.

3. Refund Process

• Upon approval, the refund will be processed using the same payment method used during registration.
• Refunds may take 5–15 business days to reflect in your account, depending on your bank or payment provider.

4. Non-Refundable Cases

• Refund requests made after the 7 days
• Fees paid for upgrades, add-ons, or additional services beyond the initial subscription

5. Contact

For any questions regarding refunds, contact us at:

Email: contact@dokandari.xyz

Phone: 01860347591